Each Shopping Event lasts up to 7 days. At the end of the Shopping Event, we then allow 7 – 14 days for your order to be dispatched and delivered to you. You’ll receive your parcel for each Shopping Event separately as each Event finishes on a different day.
It’s worth the wait! It means we can bring you an ever-changing array of brands and products and you get to enjoy attractive savings.
What are my payment options on Kid U Not?
Kid U Not accepts Visa or Mastercard, with other payment options coming soon.
Here is a detailed description of Kid U Not’s shipping process
Member places an order with Kid U Not
Shopping event closes and Kid U Not places all orders for that Event directly with the brand
The brand packs and ships all items ordered to Kid U Not's warehouse
Kid U Not completes quality and quantity inspections once merchandise is received from brand
Kid U Not prepares orders for shipment
Orders are dispatched from Kid U Not’s warehouse for shipping
Kid U Not member receives an email from Kid U Not with their tracking number
Can I track my order?
After your order is shipped from the Kid U Not warehouse, you will receive a confirmation email and tracking number.
Can I return or exchange my order?
Because of the limited-time Shopping Events that you enjoy at Kid U Not, and our unique relationship with our suppliers, we cannot usually accept returns or exchanges.
For items that are eligible for return and refund, Kid U Not must receive the item unused and in its original packaging. Items are eligible for return and refund if they are incorrect or damaged orders (this is something we work really hard to avoid!).
If you have an eligible return,email firstname.lastname@example.org. Be sure to include your order number, date of purchase and details of the incorrect order or damage. A member of our customer care team will reply with detailed instructions and work to resolve it as quickly as possible.
Kid U Not is the ultimate shopping experience. We bring together a carefully curated selection of design-driven, high quality products from hundreds of the most sought-after brands. We’re also an incredibly social community of parents where you can share, discuss, support and have a good time.